COVID-19 FAQs

Ensure you meet the entry visa requirements, you can check if you need a visa here or you can get in touch with our Travel Partners

• All visitors entering Dubai must take a PCR test up to a maximum of 96 hours prior to travelling and provide the negative PCR COVID-19 certificate which must be printed in English or Arabic no SMS or digital certificates will be accepted.
• Ensure you have medical travel insurance with international coverage that covers COVID-19 before travelling. You will need to sign a declaration to bear all costs of quarantine and treatment and complete a Health Declaration Form before departure confirming you are not displaying any symptoms.
• Please check with your airline carrier if you are arriving in Dubai from a destination that will require a second test on arrival.
• Should any traveller show any COVID-19 symptoms a second test will be required at the airport.

• Visitors can use the Exhibition Street Parking with direct access to the venue
• Taxi, Uber and Careem drop-off points are available at the venue. The World Trade Centre Metro Station is only a 5-minute walk from the venue
• Social distancing stickers are placed in all elevators and walkways

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Online pre-registration and ticket purchases are encouraged for the event for contact tracing purposes.

• In case a helpdesk or a ticket sales area is required onsite, compliance to social distancing norms for queuing with 2m floor markers will be followed

Registration Link

• All visitors will be screened via contactless temperature checks prior to entering the venue through all designated entrances
• If a visitor is identified with a high temperature, the individual may be requested to wait for 2-5 minutes for their body temperature to cool down, after which a follow-up temperature check will be done.
• If visitor tests postive for COVID-19 they must contact the Dubai Health Authority where they will be contacted for further action in compliance with the government procedures

• All stands are required to display a clear signage of ’Number of People Allowed’ at the entrance of each stand
• There are several social distancing measures taking place all over the venue at all times from the carparks and taxi ranks to the main entrances, concourses, halls and meeting rooms. Such as floor stickers in all common areas of the venue and digital screens to spread awareness of what the safety guidelines are
• Masks are mandatory at all times by all visitors.

• Sanitisers have been installed at key locations: at entrances to the premises, at entrances to halls and meeting rooms, in F&B outlets, in washrooms, within parking areas, in service yard restrooms and in all meeting rooms used for internal and external meetings.
• A full venue sanitisation will be conducted at the end of every event day.

Food products will be pre packed hygienically and placed at the correct temperature in relevant chillers and hot cabinets for cold food (less than 5 5°C) and hot food (above 60°C).

• Networking changes include the following:
  (i) All exhibitors are to limit the number of staff at each stand.
  (ii) Handshakes and exchange of business cards are not permitted at this time.
  (iii) Boardroom spaces on the stand need to be large enough to incorporate social distancing regulations.
  (iv) For one-on-one meetings at the stand, protective screens will be in place.
• Delegates must use their mobile devices to take notes during meeting/conference sessions. DWTC will not provide pens and note pads as part of our contactless policy.

• Dubai Tourism: Website | +971 600 55 55 59
• Dubai Airports: Website | +971 4 313 9999
• Dubai World Trade Centre: Website | +971 4 389 3999
• Immigration: Website | +971 4 389 3999
• Emirates Airlines: Website | +971 600 55 55 55
• Dubai Health Authority (DHA): Website | 800342 // Outside UAE- +97142198888

Note: All negative PCR tests must be either in English or Arabic, if a passenger arrives at Dubai Airports with a negative PCR test in another language they must have it translated and attested at their country of origin. Should a passenger walk into Dubai Airports with a negative PCR test that is not English or Arabic they do so at their own discretion and may be required to do a second PCR test upon arrival